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Two Chairs: Providing Remote-first Virtual Therapy for Behavioral Health

Image Credits: Two Chairs
By: Headliners News / May 1, 2024

Meet Two Chairs, a very innovative health tech startup founded by Alex Katz in 2017, has long championed the efficacy of in-person therapy for behavioral health. Despite its initial emphasis on face-to-face treatments, the onset of the COVID-19 pandemic prompted a shift towards virtual therapy. While retaining brick-and-mortar clinics, Two Chairs now predominantly offers remote therapy, a transition that has facilitated rapid growth and scalability.

The company’s adoption of a remote-first model has proven instrumental in expanding its reach and impact. With over 500 therapists serving clients virtually across California, Washington, and Florida, Two Chairs has witnessed an eightfold increase in revenue over the past three years. This growth trajectory received a significant boost with the announcement of a $72 million Series C financing round led by Amplo and Fifth Down Capital, bringing the total funding to $103 million.

Distinguishing itself from competitors like Talkspace and BetterHelp, Two Chairs prioritizes employing therapists directly rather than contracting with clinicians. This approach enables the company to curate a team of high-quality therapists and implement measurement-based care (MBC) practices, aimed at enhancing patient outcomes through standardized metrics assessment.

While virtual therapy platforms have eased access to mental health services, Katz emphasizes that finding the right therapist remains a challenge. Two Chairs aims to address this issue by focusing on delivering personalized, high-quality care, leveraging both technology and human expertise.

The infusion of capital will fuel Two Chairs’ expansion efforts, including hiring more therapists, expanding into new states, and enhancing its technological infrastructure. The company’s commitment to affordability is evident through its partnerships with Aetna and Kaiser Permanente, offering services at the price of a co-pay, in addition to individual session rates.

Reflecting on the potential role of AI in mental health, Katz underscores the irreplaceable human element inherent in therapy. While advancements in technology may augment therapeutic practices, he believes that the profound emotional connection between therapist and client remains paramount, affirming the enduring value of human-centered care provided by Two Chairs.

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